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Loving Grace Flowers
5135 FM RD 1488 The Woodlands, TX 77354
LOCAL: (281) 259-8282
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Customer Reviews
Loving Grace Flowers
Local The Woodlands, TX florist
Average Customer Rating: 4.4 of 5 stars. (30 reviews)
Date: Aug 15, 2020
Name:

State/Province:TX

One of the most beautiful flower arrangements I have ever received.
Denise's Reply:
Date: Aug 16, 2020, 1:29 pm

Thank you for taking the time to write such a glowing review. I am so appreciative of our great customers, and hope everyone is similarly pleased with our products.
Date: Aug 14, 2020
Name:

State/Province:TX

Super easy to order online. Flowers looked better in person if you can believe that. Wife loved them!
Denise's Reply:
Date: Aug 15, 2020, 12:46 pm

Thank you for your great review!
Date: Aug 13, 2020
Name:

State/Province:WI

Thank you so much for delivering a beautiful floral arrangement to my sister. She was thrilled and I am grateful for your prompt delivery and the quality of the flowers.
Denise's Reply:
Date: Aug 15, 2020, 12:48 pm

You are very welcome! Thank you for ordering with us and for your great review.
Date: Aug 03, 2020
Name:

State/Province:TX

Correction
Date: Jul 31, 2020
Name:

State/Province:TX

Bouquet was very nicely done, very pretty and full!
Denise's Reply:
Date: Jul 31, 2020, 2:20 pm

Thank you, Aaron, for the thoughtful review!
Date: Jul 07, 2020
Name:

State/Province:TX

Very good service and the arrangement was beautiful. Unfortunately the flowers did not last long which was likely due to the way they were arranged in the vase not allowing all of the stems to remain in contact with the water even when topping off the water level daily.
Denise's Reply:
Date: Aug 15, 2020, 12:54 pm

Robin, Thank you for taking the time to review our shop. I'm sorry to hear that the flowers weren't able to drink. No excuses, we just didn't catch it before it left. Please call me at the shop and we will set up a day and time for you to receive a replacement arrangement. Thank you again.
Date: Jun 08, 2020
Name:

State/Province:TX

The arrangements are always so beautiful, but they don't seem to last more than 4-5 days.
Denise's Reply:
Date: Jun 08, 2020, 4:10 pm

Tamie, Thank you for taking the time to review us - and for the descriptor that they are "always so beautiful." I'm sorry that the flowers only lasted 4-5 days. We strive to send only the freshest flowers out, however, in this upside down world we live in, sometimes the flowers may have had detours before arriving in Texas. Our suppliers are doing their best to get us product, and the supply chain is improving. Please call any time and I will make it right. Thank you again.
Date: Jun 01, 2020
Name:

State/Province:TX

Arrangement was somewhat smaller that I was expecting, nevertheless it was very pretty.
Denise's Reply:
Date: Jun 01, 2020, 9:16 am

Thank you for your review, Julie. I'm sorry that the arrangement was smaller than you expected. Please call me and we can discuss how to turn this into a positive experience for you. My number one goal is to retain satisfied and loyal customers, who are truly convinced that we have gone above and beyond in the quality product we provide. I look forward to speaking with you. Have a great week.
Date: May 22, 2020
Name:

State/Province:TX

Excelente
Denise's Reply:
Date: May 22, 2020, 4:35 pm

Thank you for your great review!
Date: Apr 24, 2020
Name:

State/Province:PE

The arrangement you made for my daughter’s birthday is gorgeous! Thank you for making her day special.
Denise's Reply:
Date: Apr 24, 2020, 3:05 pm

Thank you, Belinda, for the great review! With today's forced separations, it's good to know we were able to help you connect in a memorable way. Stay safe and well out there. -Also, thank you for allowing us to take care of this for you. We hope you will use us again.
Date: Apr 08, 2020
Name:

State/Province:NC

One of the best experiences I have ever had with a florist. Wonderfully helpful.
Denise's Reply:
Date: Apr 08, 2020, 9:31 am

Thank you, Lori! Such kind words! I appreciate that you took the time to give us this great review. Stay safe out there.
Date: Feb 07, 2020
Name:

State/Province:TX

It was very easy to place the order on line. The recipient was very pleased and shot that they were beautiful! I will definitely be returning customer!
Denise's Reply:
Date: Feb 07, 2020, 8:57 am

Thank you, Nancy, for taking the time to review us. I have the best customers!
Date: Feb 03, 2020
Name:

State/Province:TX

Excellent, professional, quality, and prompt!
Denise's Reply:
Date: Feb 03, 2020, 6:20 pm

Thank you, Lillian! We love our customers!
Date: Dec 21, 2019
Name:

State/Province:TX

Delivered exactly as expected. Saturday, hospital delivery with no issues, very pleased.
Denise's Reply:
Date: Dec 21, 2019, 8:25 am

Thank you, Brandon, for your review. Have a Merry Christmas!
Date: Nov 13, 2019
Name:

State/Province:CA

Beautiful arrangement. Thank you
Denise's Reply:
Date: Nov 14, 2019, 9:32 am

Thank you for your review. We hope to hear from you again.
Date: Oct 20, 2019
Name:

State/Province:TX

Thank you for your assistance. Fast and beautiful.
Date: Oct 20, 2019
Name:

State/Province:TX

Great product. Timely delivery.
Date: Oct 01, 2019
Name:

State/Province:TX

The flowers did not look like the arrangement I ordered from their site. I understand it all depends on what's available at the time but I was a little disappointed.
Denise's Reply:
Date: Oct 01, 2019, 9:08 am

Christine, Thank you for your feedback. Please accept my apology that the arrangement did not exceed your expectations. Our desire is to deliver arrangements that are more spectacular than the website photos. We fill to value and, as you pointed out, some flowers are not available without a day or two notice - however, substitutions should NEVER be disappointing. I hope you will allow us to make it up to you. We want everyone to be a 5-star satisfied customer, and work diligently toward that goal. You may contact me at the shop directly (281-259-8282). Again, thank you for your review.
Date: Sep 30, 2019
Name:

State/Province:TX

You all are amazing!!! I couldn't be more pleased with a florist.. Denise was receptive when I referred others for arrangements at the last minute and I can't tell you how important that was to me!!
Denise's Reply:
Date: Sep 30, 2019, 9:24 am

Thank you, Lisa, for the great review! It was such a pleasure to speak with you, and I'm glad we were able to meet the challenge. We love referrals, and appreciate you for recommending us to others. Thank you again, Denise
Date: Sep 13, 2019
Name:

State/Province:TX

When I placed my order initially, I realized that I made a mistake on the card for the arrangement. I called and Denise was so amazingly kind and understanding!! I wasn't expecting that!! Service isn't what it used to be and I was so impressed! And then to find out that they would do what they could to get the Spray to the services so as it wasn't too early!! Again, so appreciative!! You now have a repeat customer!! Thank you!!
Denise's Reply:
Date: Sep 13, 2019, 9:57 am

You are very welcome, Lisa! Thank you for the glowing review! We love repeat business.
Date: Jul 12, 2019
Name:

State/Province:TX

Flowers looked way better than the photos
Denise's Reply:
Date: Jul 12, 2019, 7:57 am

Thank you, Mr. Leitch, for taking the time to give us this great review! We love to hear from our customers.
Date: Mar 02, 2019
Name:

State/Province:TX

I sent my friend flowers to the hospital...both she and her husband said it was the prettiest flower arrangement they had ever seen...Thanks!!
Denise's Reply:
Date: Mar 02, 2019, 1:19 pm

Thank you, Jocelyn, for the kind words! I'm glad your friend enjoyed the arrangement.
Date: Feb 19, 2019
Name:

State/Province:NE

Ordered flowers and a balloon for my daughter and granddaughter for Valentine's day from another florist that never delivered them. Ordered from here and they went above and beyond for my daughter and granddaughter to get their stuff to them and added some extras. Best shop ever! Very grateful for their help
Denise's Reply:
Date: Feb 19, 2019, 7:49 pm

Thank you for the very kind words, Jennifer. We enjoyed helping you and your loved ones make a good Valentine's memory.
Date: Jan 26, 2019
Name:

State/Province:TX

Beautiful arrangement and flawless delivery, Thanks
Denise's Reply:
Date: Jan 26, 2019, 11:31 am

Thank you for your kind words. We love satisfied customers!
Date: Oct 12, 2018
Name:

State/Province:TX

Great service! beautiful arrangements! Fast delivery! Unique shop!
Denise's Reply:
Date: Oct 13, 2018, 7:46 am

Thank you for your kind words.
Date: Oct 11, 2018
Name:

State/Province:TX

Great service. Great product. Thank you Loving Grace.
Denise's Reply:
Date: Oct 11, 2018, 4:07 pm

You are quite welcome!
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Loving Grace Flowers
5135 FM RD 1488
The Woodlands, TX. 77354
Local: (281) 259-8282

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